Job Code: CXW-314
Cash/Prizes: 1099 or corp-to-corp (or W2 by request)
Audience: Applications developers and professional services engineers configuring complex rules engines and UIs for enterprise risk-management apps
Location: Onsite in Foster City 3-4 days/week
Starts: ASAP
Duration: Full-time, 40 hrs/week, at least twelve (12) months
Relocation/Visa assistance: No
Representation: Principals only, please
Our innovative enterprise software client needs a long-term contract Technical Writer to create reference documentation for application developers and professional services experts integrating its powerful web-based risk-management tools.
You?ll work with local SMEs and use the products extensively, gaining a hands-on understanding of how parameters in the XML configuration files affect the UI, data model, and rules engine so they can work optimally with third-party applications and databases.
You?ll be part of a ten-person, senior-level technical writing team that sits with the developers and participates in daily stand-ups (although the writers aren?t yet in full Agile mode themselves). You?ll write simple code to test assumptions as well as short code examples to support your documentation. At least 75 percent of each release is original content; the rest is modifying and re-factoring existing material. In addition to developers, writers interact extensively with professional services and product managers, and monitor customer support forums, to stay focused on what users need.
The right person for this project needs solid experience with XML, Java, and documenting code, but must also want to understand the technology?s business functionality. This team needs not only strong API doc skills but also someone who can explain the purpose of the features they?re documenting. You must be able to answer questions about the technology you?ve used and documented.
Culturally, this company values tech writers who take the initiative, are forthcoming with ideas, welcome constructive criticism, and prefer mature, reasoned discourse and thoughtful solutions. They?ve got good processes, plenty of automation, a sustainable workload, and a lot of respect.
This will be full-time (40 hours/week), mostly onsite work in Foster City for at least 12 months. You?ll be able to work from home one and sometimes two days/week, but this will never become a fully ? or even mostly ? offsite project. You?d be paid on a 1099 basis, unless you prefer W2.
Regarding the length of the engagement, they?re happy to train you on their products but want to leverage that investment by having you stay at least a year (and perhaps much longer; one contractor has been there seven years).
Required:
- Solid experience creating original API documentation
- Proven ability to read Java or JavaScript code and work with XML and XSD files
- Working knowledge of object-oriented programming concepts, databases, and web applications
- Proven ability to figure out what complex enterprise products do, using cues (but not specs or even roadmaps) from SMEs, then explain them effectively to a busy, technically sophisticated reader
- Sharable, extensive (not 3-4pp) API writing samples and reachable references
- Full-time availability
- Ability to work in Foster City, CA (traveling at your own expense)
Desired:
- Experience documenting enterprise apps at Oracle, VMware, Salesforce, Splunk, Sun, or similar
- Formal training in computer science, engineering, or a similar technical discipline
- Proficiency with FrameMaker
- Experience with network protocols and standards such as web services interoperability and SOAP
- Background developing or QA?ing complex software
To apply:
Please visit contentrules.com/apply, citing ?CXW-314? in the Job Code field.
Note: Content Rules has many content-development opportunities with SF Bay Area technology companies. Visit www.contentrules.com/jobs for details.
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